shipment
Shipping costs Germany
We charge 6.50 euros for packaging and shipping for delivery to an address in Germany. We deliver free shipping for orders over 100 euros.
Shipping costs outside Germany
We charge 13.00 euros for packaging and shipping for deliveries to all other countries. We deliver free shipping for orders over 100 euros.
For deliveries to non-EU countries (e.g. Switzerland), additional customs duties, taxes and fees may apply.
delivery terms
Delivery is usually carried out with our logistics partner DHL. Outside Germany by post. Deliveries to countries outside the EU (e.g. Switzerland) are exempt from VAT.
Payment terms
Payment is made by credit card, PayPal, advance payment, instant bank transfer.
• Credit card
The credit card will be charged upon completion of the order.
• Paypal
You pay the invoice amount via the online provider Paypal. In principle, you must be registered there or register first, identify yourself with your access data and confirm the payment instruction to us (except for guest access). You'll get more information during the ordering process.
• Payment in advance
Immediately after placing your order you will receive a confirmation by email. Please transfer the invoice amount to the bank details provided in the email within 3 days. Directly Once payment has been credited to our account, we will process your order.
Please note: The bank transfer time for a transfer is 1-2 working days, which means that the processing and delivery of your order will be delayed. If you would like to pay by bank transfer but would like immediate processing, please choose the payment method Sofortüberweisung.
• Instant bank transfer
We also offer instant transfer. Herewith we receive the transfer credit immediately. This accelerates the entire order process. All you need is the account number, bank code, PIN and TAN. Sofortüberweisung uses Sofort AG's secure payment form, which is not accessible to retailers, to automatically and real-time transfer a transfer to your online bank account. The purchase amount will be transferred immediately and directly to our bank account.
Our service is free of charge for you as a customer; you only need to pay the fees (transfer fees) from your bank.
If you choose the payment method Sofortüberweisung, a pre-filled form opens at the end of the ordering process. This already contains our bank account. In addition, the transfer amount and the intended use are already displayed in the form. You now have to select the country in which you have your online banking account and enter the bank sort code. Then enter the same data as when you registered for online banking (account number and PIN) and confirm your order by entering the TAN. Right after you receive confirmation of receipt.
In principle, every internet user can use instant transfer as a payment method if they have an activated online banking account with a PIN/TAN procedure. Please note that instant transfer is not yet available at a few banks. You can find out more about whether your bank supports this service here: https://www.payment-network.com/de/user/sofortueberweisung-bankensuche.html .
If you have any questions about our shipping and payment conditions, please contact our customer service at info@bombfrog.de or tel. 04351-8895518 (from abroad +49 4351- 8895518).
